Thank you for shopping with Deskora. To track your order, contact us at deskora02@gmail.com for the tracking number.

At Deskora, we are committed to offering free shipping on all orders while maintaining reliable and efficient delivery. By placing an order, you agree to the shipping terms outlined below.

1. Order Processing Time

All orders are processed within 1 to 3 business days after payment confirmation.

During periods of high demand, processing times may be slightly extended.

2. Shipping Time

As our products are shipped directly from our international warehouses, estimated delivery times are:

• Europe: 7 to 12 business days

• International: 7 to 15 business days

Delivery times are estimates and may vary depending on destination, customs, or carrier delays.

Delivery Time Exceeded

For order delays, kindly contact us at deskora02@gmail.com. We will promptly investigate the issue with the shipping carrier. Thank you for your understanding and support.

Order Cancellations

• Please note that if you contact us before the order is shipped, we can cancel it for you and provide a full refund.  

• Please note that once the parcel has been shipped, we are unable to cancel the order.

About Tax

In rare cases, your government may charge customs fees for your order. Please note that these fees are not imposed by our site, and you will be responsible for any applicable charges. We apologize for any inconvenience caused, but we have no control over the customs authorities in your country or elsewhere.

For more information about customs fees, duties, and taxes, we recommend contacting your local customs office. They will be able to provide you with detailed information regarding the fees that may apply to your order.